Customer Care Associate

Start your next role as a Customer Care Associate with ADS Solars Solutions in Moti Nagar, Delhi. There are 2 open positions. Salary is up to ₹30,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• A calm under pressure, patient attitude

What you will do

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.

Salary and benefits

Compensation: ₹22,000 – ₹30,000 per month.

Quick facts

• Location: Moti Nagar, Delhi, Delhi
• Job type: Full time
• Shift: 6:00 AM - 2:30 PM | Monday to Friday, 6:00 AM - 11:00 AM | Saturday
• Work mode: Office-based
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with ADS Solars Solutions.