Customer Care Executive

Alentis is looking for a Customer Care Executive to join its team in Belapur, Mumbai. The pay goes up to ₹18,000/month. The team is filling 5 vacancies.

In the employer’s words

Hiring Customer Service Executives For A Simple Lead Generation Process! Minimum Hsc Qualification With Above-Average Communication Skills Required. Freshers And Experienced Candidates Can Apply. Salary Up To 13,500 In Hand, Fixed Shift And 1 Rotational Weekly Off. Immediate Joiners Preferred. Limited Openings, Apply Now!. Languages : Marathi, Hindi, English

What the job involves

• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• Someone patient and calm under pressure

Salary and benefits

You will be paid ₹14,000 – ₹18,000 per month.

Job details

• Job location: Belapur, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Alentis.