Customer Care Executive

Alentis is hiring a Customer Care Executive in Turbhe, Mumbai. The pay goes up to ₹25,000/month. 2 candidates will be hired for this role.

Note from the employer

Tata Aia Voice Process (Customer Service)V4/V5 Communication | Freshers & Experienced Boys: 24X7 | Girls: 8Am9Pmrotational Shift & Off Fresher: 1821K In-Hand (22K Ctc) Exp: 22 - 25K In-Hand (29K Ctc)Salary Per Versant Scoreapply Now!. Languages : Marathi, Hindi, English

Roles and responsibilities

• You'll follow call scripts and update customers on ticket status.
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English

Pay and perks

The salary for this role is ₹18,000 – ₹25,000 per month.

Job details

• Job location: Turbhe, Mumbai, Maharashtra
• Job type: Full time
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 2
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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