Chat Process Executive

Altruist Technologies Pvt Ltd is looking for a Chat Process Executive to join its team in Garvebhavi Palya, Bengaluru. Salary is up to ₹18,000/month. The team is filling 24 vacancies. Freshers can apply.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Malayalam, Tamil, Kannada, Hindi, English

Key responsibilities

• You will identify upsell opportunities where relevant.
• You'll meet quality, call-handling and satisfaction targets.
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Requirements

• No prior experience needed — freshers can apply
• Education: Graduate
• Good knowledge of English, Hindi, Kannada, Malayalam and Tamil
• Good English
• Freshers can apply
• Languages: Malayalam, Tamil, Kannada, Hindi, English
• A patient, calm under pressure attitude

Salary

Salary: ₹16,500 – ₹18,000 per month, based on skills and experience.

Job details

• Job location: Garvebhavi Palya, Bengaluru, Karnataka
• Work mode: Office-based
• Vacancies: 24
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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