Customer Care Associate

A new Customer Care Associate role is open at Altruist Technologies Private Limited, Sector 6 - Noida, Delhi. There are 10 open positions. You can earn up to ₹25,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi

What you will do

As a Customer Care Associate, your work will include:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Compensation

Compensation: ₹15,000 – ₹25,000 per month.

Requirements

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Comfortable with Bengali, Gujarati, Kannada, Malayalam, Marathi, Punjabi, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi
• Someone patient and customer-first

Quick facts

• Work location: Sector 6 - Noida, Delhi, Delhi
• Job type: Full time
• Openings: 10
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Altruist Technologies Private Limited.