Customer Care Representative

Start your next role as a Customer Care Representative with Altruist Technologies Private Limited in Ghansoli, Mumbai. The team is filling 10 vacancies. You can earn up to ₹18,500/month. Freshers can apply.

In the employer’s words

Job Titlecustomer Care Executive / Customer Support Representativejob Summarywe Are Looking For A Customer-Focused And Communication-Skilled Individual To Handle Customer Queries, Complaints, And Service Requests Through Phone, Email, Chat, Or In Person. The Role Involves Ensuring Customer Satisfaction, Resolving Issues Efficiently,. Type : Domestic, Outbound, Inbound | Languages : Marathi, Hindi, English

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Outbound, Inbound
• Languages: Marathi, Hindi, English
• A customer-first, patient attitude

Pay and perks

Salary: ₹13,000 – ₹18,500 per month, based on skills and experience.

Roles and responsibilities

• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system.

Job details

• Work location: Ghansoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Altruist Technologies Private Limited reviews applications regularly.