Customer Care Representative

Vision Hire Solutions has an opening for a Customer Care Representative based in Nerul, Mumbai. There are 20 open positions. Salary is up to ₹26,000/month.

Note from the employer

Customer Service Representative, Location- Sanpada, Experience: 6 Months 5 Years. Qualification: Hsc & Above. Process: Inbound Calls. Shift: 4:30 P.M. 12:30 A.M. (Evening Shift); 12:30 A.M. 8:30 A.M. (Night Shift).Timings: 24/7 Process, Rotational Shift, 8-Hour Shift. Weeks Off: Rotational Weeks Off, 6 Week Off Per Month. Type : Outbound, International, Inbound | Languages : English

What the job involves

As a Customer Care Representative, your work will include:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Compensation

Salary: ₹21,000 – ₹26,000 per month, based on skills and experience.

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: English, Inbound, International, Outbound
• Basic English
• Freshers can apply
• Night shift
• Type: Outbound, International, Inbound
• Languages: English
• A polite, calm under pressure attitude

Position details

• Location: Nerul, Mumbai, Maharashtra
• Interview timings: 05:00 PM - 08:00 PM | Monday to Friday
• Work type: Work from office
• Working hours: Rotational night Shift
• Openings: 20
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Vision Hire Solutions.