Customer Care Executive

Anejas Training Company has an opening for a Customer Care Executive based in Mohali. The pay goes up to ₹20,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

You will be paid ₹15,000 – ₹20,000 per month.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: CRM tools, Verbal communication, Hindi and English, Typing speed
• Female Only
• Basic English
• Freshers can apply
• A calm under pressure, patient attitude

Job at a glance

• Job location: Mohali, Punjab
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Anejas Training Company.