Customer Care Executive

I-Xel is hiring a Customer Care Executive in Mohali. 15 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Note from the employer

Handle Customer'S Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Type : Outbound, Inbound, International | Languages : English

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, International
• Languages: English
• A patient, polite attitude

What you will do

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.

Compensation

You will be paid ₹18,000 – ₹25,000 per month.

Quick facts

• Location: Mohali, Punjab
• Work mode: Office-based
• Openings: 15
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 08:30 pm - 6:30am | 5 days in a week
• Employment type: Full time

Apply today and take the next step in your career with I-Xel.