Customer Care Executive

Looking for a Customer Care Executive role in Mohali? Skyway Solutions is hiring now. There are 20 open positions. Salary is up to ₹30,000/month. Great for first-time job seekers.

Employer’s description

Strong Communication Skills, Customer-Focused Approach, Ability To Handle Queries Professionally. Enjoy Attractive Incentives, Cab Facility, And A 6-Day Working Schedule. Type : Inbound, Domestic, Sales, Outbound | Languages : Hindi, English

What you get

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Outbound, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Inbound, Domestic, Sales, Outbound
• Languages: Hindi, English
• A polite, patient attitude

Day-to-day work

• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Mohali, Punjab
• Vacancies: 20
• Job type: Full time
• Timings: Rotational Shifts & Rotational Week-Offs
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Skyway Solutions. It takes less than a minute.