Customer Care Associate

Anu Wig (Rhp Consultant) is hiring a Customer Care Associate in Sector 18 - Gurgaon, Delhi. 10 candidates will be hired for this role. You can earn up to ₹33,000/month.

In the employer’s words

Us Mortgage International Process Of Customer Care And Banking Backend. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• Someone polite and calm under pressure

Compensation

You will be paid ₹23,000 – ₹33,000 per month.

Key responsibilities

• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• You will handle inbound and outbound customer calls, chats or emails.
• You'll meet quality, call-handling and satisfaction targets.
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Position details

• Work location: Sector 18 - Gurgaon, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday
• Vacancies: 10

Apply today and take the next step in your career with Anu Wig (Rhp Consultant).