Chat Support Executive

A new Chat Support Executive role is open at Aspire Teleservices, Mohali. Freshers can apply. There are 30 open positions. You can earn up to ₹14,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : English

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English
• Basic English
• Freshers can apply
• Languages: English

Salary

The salary for this role is ₹12,000 – ₹14,000 per month.

Key responsibilities

• Follow call scripts and update customers on ticket status.
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Position details

• Work location: Mohali, Punjab
• Job type: Full time
• Work type: On-site
• Openings: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Aspire Teleservices.