Chat Support Executive

Fortune Staffing Private Limited wants to bring on a Chat Support Executive for its Mohali team. Salary is up to ₹15,000/month. Great for first-time job seekers. There are 5 open positions.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic | Languages : Hindi, English

Compensation

Compensation: ₹13,000 – ₹15,000 per month.

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Skills: Domestic, English, Hindi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Hindi, English
• Someone calm under pressure and customer-first

Job at a glance

• Job location: Mohali, Punjab
• Vacancies: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site

Apply today and take the next step in your career with Fortune Staffing Private Limited.