Chat Support Executive

Looking for a Chat Support Executive role in Mohali? Aspire Teleservices Llp is hiring now. 30 candidates will be hired for this role. The pay goes up to ₹16,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Complaint handling, Hindi and English, Typing speed, Verbal communication
• Basic English
• Freshers can apply
• You are patient and polite

Compensation

Compensation: ₹14,000 – ₹16,000 per month.

Quick facts

• Work location: Mohali, Punjab
• Work mode: On-site
• Vacancies: 30
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Aspire Teleservices Llp reviews applications regularly.