Chat Support Executive

A new Chat Support Executive role is open at Aspire Teleservices Llp, Mohali. You can earn up to ₹18,000/month. The team is filling 30 vacancies.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Active listening, Complaint handling, Hindi and English and Verbal communication
• Basic English
• Freshers can apply

What the job involves

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

What you get

Salary: ₹14,000 – ₹18,000 per month, based on skills and experience.

Job at a glance

• Job location: Mohali, Punjab
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Aspire Teleservices Llp reviews applications regularly.