Chat Support Executive

Asu Career wants to bring on a Chat Support Executive for its Sector 62 - Noida, Delhi team. There are 30 open positions. No experience? You can still apply. You can earn up to ₹25,000/month.

Employer’s description

Customer Chat Support. Type : Outbound, Domestic, Sales, Inbound

Key responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Compensation

Salary: ₹14,000 – ₹25,000 per month, based on skills and experience.

Eligibility

• Open to freshers
• Education: 12th Pass
• Skills: Domestic, Inbound, Outbound, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Sales, Inbound
• A patient, customer-first attitude

Quick facts

• Job location: Sector 62 - Noida, Delhi, Delhi
• Work mode: On-site
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Openings: 30

Ready to start? Upload your resume and apply to Asu Career today.