Chat Support Executive

Commivik Infosystem Private Limited has an opening for a Chat Support Executive based in Sector 62 - Noida, Delhi. You can earn up to ₹17,000/month. There are 10 open positions.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic | Languages : Hindi, English

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Hindi, English
• You are customer-first and calm under pressure

Your responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Salary

The salary for this role is ₹15,000 – ₹17,000 per month.

Job at a glance

• Job location: Sector 62 - Noida, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

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