Chat Support Executive

Mdf Job Point has an opening for a Chat Support Executive based in Sector 65 - Noida, Delhi. 30 candidates will be hired for this role. The pay goes up to ₹26,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Domestic, International, Inbound | Languages : English, Hindi

Salary and benefits

Compensation: ₹19,000 – ₹26,000 per month.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, International, Inbound
• Languages: English, Hindi
• A customer-first, calm under pressure attitude

Roles and responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Job details

• Location: Sector 65 - Noida, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Timings: Rotational for Male | 7 am to 7 pm for girls any 9 hours window
• Work type: On-site
• Employment type: Full time

Click Apply to send your profile to Mdf Job Point. It takes less than a minute.