Chat Support Executive

Start your next role as a Chat Support Executive with B New Mobiles Private Limited in Raidurgam, Hyderabad. Great for first-time job seekers. The pay goes up to ₹14,000/month. 5 candidates will be hired for this role.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Telugu, English

What we are looking for

• Ideal for freshers starting their career
• Graduate or equivalent
• Skills: English, Telugu
• Male Only
• Basic English
• Freshers can apply
• Languages: Telugu, English
• A polite, customer-first attitude

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Salary

The salary for this role is ₹12,000 – ₹14,000 per month.

Quick facts

• Location: Raidurgam, Hyderabad, Telangana
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by B New Mobiles Private Limited.