Chat Support Executive

Join Shynr Pvt Ltd as a Chat Support Executive in Hi Tech City, Hyderabad. 20 candidates will be hired for this role. The pay goes up to ₹24,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Languages : Telugu, Hindi, English

Pay and perks

You will be paid ₹20,000 – ₹24,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: English, Hindi, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Telugu, Hindi, English
• You are calm under pressure and polite

Key responsibilities

As a Chat Support Executive, your work will include:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Position details

• Work location: Hi Tech City, Hyderabad, Telangana
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20
• Job type: Full time
• Work mode: Office-based

Ready to start? Upload your resume and apply to Shynr Pvt Ltd today.