Chat Support Executive

A new Chat Support Executive role is open at Long Drive Cars, Hi Tech City, Hyderabad. 10 candidates will be hired for this role. Great for first-time job seekers. Salary is up to ₹35,000/month.

Employer’s description

Customer Support Executive Chat Process Handle Customer Queries Through Chat And Provide Proper Solutions. Typing Speed 60 Plus Wpm Is Mandatory. Good Communication And Convincing Skills Required. Handle Car Bookings, Availability, Pricing, And Rental Queries. Resolve Customer Complaints And Concerns. Provide Correct Information And Quick Solutions. Coordinate With The Operations Team When Required. Good Listening, Common Sense, And Problem-Solving Skills. Active, Energetic, And Customer-Friendly Personality. Freshers And Experienced Candidates Can Apply. Languages : English, Hindi, Telugu

Salary

Compensation: ₹20,000 – ₹35,000 per month.

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Hindi and Telugu
• Good English
• Freshers can apply
• Languages: English, Hindi, Telugu
• You are patient and polite

Roles and responsibilities

• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Position details

• Work location: Hi Tech City, Hyderabad, Telangana
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Openings: 10
• Working hours: 1 PM to 1 AM

Interested? Apply now on BetterJobs with your resume — Long Drive Cars reviews applications regularly.