Chat Support Executive

Hti Manpower Outsoursing Services Private Limited has an opening for a Chat Support Executive based in Hi Tech City, Hyderabad. There are 5 open positions. Salary is up to ₹22,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English, Hindi | Type : Domestic

Salary and benefits

Compensation: ₹20,000 – ₹22,000 per month.

Who can apply

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of Domestic, English and Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English, Hindi
• Type: Domestic
• A polite, customer-first attitude

Your responsibilities

• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Quick facts

• Location: Hi Tech City, Hyderabad, Telangana
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Hti Manpower Outsoursing Services Private Limited. It takes less than a minute.