Customer Support Engineer

Looking for a Customer Support Engineer role in Sector 37 - Gurgaon, Delhi? Bajaj Communications Private Limited is hiring now. The pay goes up to ₹24,000/month. 2 candidates will be hired for this role.

Note from the employer

Good Work Exp In Electronic Devices, Repair And Android. To Provide Technical Support. Components Check And Repair. Software Update Mis Report Generate. Please Send Cv In Hr@Blackcat.In Joining Urgent Basis. More Than 2 Years Experience Compulsory.

Who can apply

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Verbal communication, Hindi and English, Active listening, Complaint handling
• Basic English
• More Than 2 Years Experience Compulsory.

Key responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• You will meet quality, call-handling and satisfaction targets.

What you get

The salary for this role is ₹18,000 – ₹24,000 per month.

Position details

• Location: Sector 37 - Gurgaon, Delhi, Delhi
• Openings: 2
• Shift: 9:30 AM - 6:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Bajaj Communications Private Limited reviews applications regularly.