Customer Support Engineer

Pos Solutions Private Limited wants to bring on a Customer Support Engineer for its Naraina, Delhi team. The team is filling 4 vacancies. The pay goes up to ₹22,000/month.

Employer’s description

Install, Repair, And Maintain Computer Hardware Systems And Peripherals. Troubleshoot Technical Issues And Recommend Suitable Upgrades. Ensure Hardware Compatibility With Software And Network Setups. More Than 2 Years Experience Compulsory. | Skills Needed : Computer Repair

Your responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Salary and benefits

Salary: ₹18,000 – ₹22,000 per month, based on skills and experience.

Eligibility

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Computer Repair
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Skills Needed: Computer Repair
• Someone patient and calm under pressure

Job details

• Work location: Naraina, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 4
• Job type: Full time

Apply today and take the next step in your career with Pos Solutions Private Limited.