Chat Support Executive

Bcks Franchise Llp is hiring a Chat Support Executive in Laxmi Nagar, Delhi. Freshers can apply. You can earn up to ₹23,000/month. 3 candidates will be hired for this role.

In the employer’s words

Should Have Good Typing Speed, Should Have Worked For A Chat Process Previously And Should Be Able To Handle Multiple Chats At A Time. Fluent In Spoken And Written English. Languages : English, Hindi

Roles and responsibilities

As a Chat Support Executive, your work will include:

• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.

What you get

The salary for this role is ₹20,000 – ₹23,000 per month.

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Good English
• Freshers can apply
• Languages: English, Hindi

Job at a glance

• Work location: Laxmi Nagar, Delhi, Delhi
• Job type: Full time
• Working hours: 08:30 am - 5:30 pm | Monday to Sunday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Work from office
• Openings: 3

Ready to start? Upload your resume and apply to Bcks Franchise Llp today.