Chat Process Executive

Besto Web is looking for a Chat Process Executive to join its team in Sector 63 - Noida, Delhi. You can earn up to ₹40,000/month. The team is filling 5 vacancies.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic | Languages : English, Hindi

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• You'll follow call scripts and update customers on ticket status.

What you get

The salary for this role is ₹25,000 – ₹40,000 per month.

What we are looking for

• Freshers are welcome to apply
• Education: Tenth Pass
• Good knowledge of Domestic, English and Hindi
• Female Only
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi

Quick facts

• Job location: Sector 63 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 3:30PM | Monday to Friday6
• Job type: Full time
• Shift: 10:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 5
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Besto Web reviews applications regularly.