Customer Care Representative

Start your next role as a Customer Care Representative with Blessing Craft in Goregaon West, Mumbai. You can earn up to ₹25,000/month.

Employer’s description

Responsible For Answering Incoming Calls From Customers Promptly.Initiate Outbound Calls To Customers To Gather Positive Feedback.Responsible For Handling Amazon/Flipkart Seller Account Various Tasks Related To Order Management, Tracking Updates, Return Requests, And Addressing Customer Querieseffectively. More Than 2 Years Experience Compulsory. | Type : Inbound | Languages : Hindi, English

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

What we are looking for

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Inbound
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Hindi, English
• You are calm under pressure and polite

Position details

• Location: Goregaon West, Mumbai, Maharashtra
• Work mode: Work from office
• Interview timings: 2:00 PM - 7:00 PM | Monday to Saturday
• Openings: 1
• Timings: 10 AM - 7 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Blessing Craft.