Chat Process Executive

Start your next role as a Chat Process Executive with Blue morpho learning (OM) in Sector 63 - Noida, Delhi. Salary is up to ₹15,000/month. The team is filling 29 vacancies. No experience? You can still apply.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi, English

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi, English

Salary

The salary for this role is ₹10,000 – ₹15,000 per month.

Key responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• You'll log every interaction and its outcome in the support system.

Job details

• Location: Sector 63 - Noida, Delhi, Delhi
• Job type: Full time
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 29

Ready to start? Upload your resume and apply to Blue morpho learning (OM) today.