Chat Support Executive

Blue morpho learning (OM) is hiring a Chat Support Executive in Sector 62 A - Noida, Delhi. You can earn up to ₹15,000/month. The team is filling 29 vacancies. Freshers can apply.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi, English

Pay and perks

The salary for this role is ₹10,000 – ₹15,000 per month.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi, English

Your responsibilities

• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Job at a glance

• Job location: Sector 62 A - Noida, Delhi, Delhi
• Work type: On-site
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Openings: 29
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Blue morpho learning (OM) today.