Chat Support Executive

A new Chat Support Executive role is open at Brightrecruite, DLF Phase 3 - Gurgaon, Delhi. The pay goes up to ₹29,000/month. Great for first-time job seekers. 15 candidates will be hired for this role.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : International | Languages : English, Hindi

Roles and responsibilities

• Follow call scripts and update customers on ticket status.
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and International
• Basic English
• Freshers can apply
• Type: International
• Languages: English, Hindi

Compensation

Compensation: ₹22,000 – ₹29,000 per month.

Job details

• Location: DLF Phase 3 - Gurgaon, Delhi, Delhi
• Openings: 15
• Shift: 9:30 AM - 6:30 PM | Monday to Friday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Apply today and take the next step in your career with Brightrecruite.