Customer Care Associate

A new Customer Care Associate role is open at Brightrecruite, Sector 10 - Noida, Delhi. The pay goes up to ₹20,000/month. The team is filling 30 vacancies. No experience? You can still apply.

In the employer’s words

Ngo Calling Process. Type : Domestic | Languages : Hindi, English

Key responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.

Requirements

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Domestic, English and Hindi
• Female Only
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Hindi, English
• Someone customer-first and patient

Compensation

You will be paid ₹15,000 – ₹20,000 per month.

Position details

• Work location: Sector 10 - Noida, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Employment type: Full time
• Work type: Work from office
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Brightrecruite.