Customer Care Representative

A new Customer Care Representative role is open at Career Guideline Services India Private Limited, Thane, Mumbai. The team is filling 20 vacancies. The pay goes up to ₹40,000/month.

Note from the employer

Hello Everyone,We Are Hiring International And Domestic Bpo - Customer Service / Sales / Chat Process / Blended / Collection Process Location: Thane / Navi Mumbai / Mumbai All Over Areas. Type : Inbound, Outbound, Domestic, International, Sales | Languages : Marathi, Hindi, English

Compensation

Compensation: ₹15,000 – ₹40,000 per month.

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, International, Marathi, Outbound and Sales
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, International, Sales
• Languages: Marathi, Hindi, English

What you will do

In this role, you will:

• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 20
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Career Guideline Services India Private Limited reviews applications regularly.