Customer Care Representative

Join Career Guideline Services India Private Limited as a Customer Care Representative in All Mumbai, Mumbai. 15 candidates will be hired for this role. The pay goes up to ₹40,000/month.

Note from the employer

* Digi Insuranceavg Comms20K + Good Incentivespure Dayshift6 Months Sales / Upsell Exp Hr / Ops Offer Slry Slip / Bank St Will Do6 Days Working - 1 Ro Week Off Rotational Off. Type : Sales, International, Inbound, Domestic, Outbound | Languages : Marathi, Hindi, English

Day-to-day work

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, International, Marathi, Outbound, Sales
• Good English
• Freshers can apply
• Type: Sales, International, Inbound, Domestic, Outbound
• Languages: Marathi, Hindi, English
• Someone polite and calm under pressure

Pay and perks

Compensation: ₹12,000 – ₹40,000 per month.

Job at a glance

• Work location: All Mumbai, Mumbai, Maharashtra
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 15

If this job suits you, apply now — shortlisted candidates will be contacted by Career Guideline Services India Private Limited.