Customer Care Representative

Join Career Guideline Services India Private Limited as a Customer Care Representative in Thane West, Mumbai. The team is filling 10 vacancies. Salary is up to ₹26,000/month.

Employer’s description

- *Thane***Process* - Inbound Customer Service Related To Credit Cards Partial Cross Selling Of Credit Card Schemes And Product Offerings*C3 *Comms*. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic | Languages : English

What we are looking for

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of Domestic, English and Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic
• Languages: English
• Someone patient and polite

Salary

The salary for this role is ₹15,000 – ₹26,000 per month.

Your responsibilities

• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Position details

• Location: Thane West, Mumbai, Maharashtra
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Career Guideline Services India Private Limited today.