Customer Care Associate

A new Customer Care Associate role is open at Ccf Logistics Services Llp, Rangpuri, Delhi. 2 candidates will be hired for this role. Salary is up to ₹22,000/month.

In the employer’s words

We Are Hiring Customer Care Executives For Our Logistics Company. Key Responsibilities:Follow Up On Daily Bookings Coordinate Pick-Ups And Ensure Timely Deliveries Collect And Update Pods(Proof Of Delivery)Communicate Regularly With Customers Via Calls/Whatsapp/Email Track Shipments And Provide Timely Status Updates. 1 - 2 Years Experience Compulsory. | Type : Domestic, Outbound, Inbound | Languages : Hindi, English

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Outbound, Inbound
• Languages: Hindi, English
• You are polite and customer-first

Salary

You will be paid ₹17,000 – ₹22,000 per month.

What you will do

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.

Job details

• Work location: Rangpuri, Delhi, Delhi
• Timings: 10 AM - 7 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Employment type: Full time
• Work type: Office-based

Ready to start? Upload your resume and apply to Ccf Logistics Services Llp today.