Customer Care Associate (Cca)

Start your next role as a Customer Care Associate (Cca) with Chetana Rajiv Asekar (Subhadra Jobs Consultancy) in Sector 62 - Noida, Delhi. Salary is up to ₹18,000/month. There are 20 open positions. Freshers can apply.

Note from the employer

Roles &Amp; Responsibilities: Have To Manage Sellers Accounts Through Calls, Chats, And Emails For The Flipkart Process. Ensure Satisfaction By Resolving Issues Efficiently And Professionally. Manage Account-Related Concerns. Maintain Accurate Call Logs And Case Updates While Adhering To Quality And Productivity Standards. Collaborate. Type : Outbound, Sales, Domestic, Inbound | Languages : Hindi, English

What you will do

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Compensation: ₹13,000 – ₹18,000 per month.

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Outbound, Sales, Domestic, Inbound
• Languages: Hindi, English
• Someone calm under pressure and patient

Quick facts

• Work location: Sector 62 - Noida, Delhi, Delhi
• Openings: 20
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Chetana Rajiv Asekar (Subhadra Jobs Consultancy) today.