Customer Care Associate (Cca)

A new Customer Care Associate (Cca) role is open at Five Vision Promoters Private Limited (M/S Five Vision Promoters Pvt. Ltd.), Raj Nagar - Ghaziabad, Delhi. The pay goes up to ₹25,000/month. 3 candidates will be hired for this role.

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, Complaint handling, Active listening and Typing speed
• Basic English
• Freshers can apply
• A polite, customer-first attitude

Pay and perks

Compensation: ₹15,000 – ₹25,000 per month.

What you will do

• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.

Quick facts

• Work location: Raj Nagar - Ghaziabad, Delhi, Delhi
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 3
• Work type: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Five Vision Promoters Private Limited (M/S Five Vision Promoters Pvt. Ltd.). It takes less than a minute.