Customer Care Associate (Cca)

Start your next role as a Customer Care Associate (Cca) with Chetana Rajiv Asekar (Subhadra Jobs Consultancy) in Hazratganj, Lucknow. Salary is up to ₹19,000/month. 30 candidates will be hired for this role. No experience? You can still apply.

Employer’s description

We Are Giving A Free Jobs.Qualification: Graduate Experience: Experience In Sales Atleast 1 Year With Proper Documents.Skill: Good Communication Skill Both Verbal N Written In English And Hindi Salary: 13K Ctc/ 19K Ctc. Type : Inbound, Domestic, Sales | Languages : English, Hindi

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Skills: Domestic, English, Hindi, Inbound, Sales
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Sales
• Languages: English, Hindi
• Someone calm under pressure and polite

Salary and benefits

Compensation: ₹13,000 – ₹19,000 per month.

What you will do

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Position details

• Work location: Hazratganj, Lucknow, Uttar Pradesh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Chetana Rajiv Asekar (Subhadra Jobs Consultancy).