Customer Care Associate (Cca)

Chetana Rajiv Asekar (Subhadra Jobs Consultancy) has an opening for a Customer Care Associate (Cca) based in Hazratganj, Lucknow. There are 30 open positions. Freshers can apply. The pay goes up to ₹18,000/month.

Employer’s description

Haring For Voice Process In Urjant Haring 12Th Pass And Graduation Is Ok Salery 15 To 18 K So Bothe Can Apply So Call 9322207934. Type : Domestic, Outbound, Inbound | Languages : Hindi, English

Pay and perks

The salary for this role is ₹15,000 – ₹18,000 per month.

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Outbound, Inbound
• Languages: Hindi, English
• A polite, calm under pressure attitude

What the job involves

• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

Position details

• Work location: Hazratganj, Lucknow, Uttar Pradesh
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Employment type: Full time

Ready to start? Upload your resume and apply to Chetana Rajiv Asekar (Subhadra Jobs Consultancy) today.