Customer Care Associate (Cca)

Join Chetana Rajiv Asekar (Subhadra Jobs Consultancy) as a Customer Care Associate (Cca) in Hazratganj, Lucknow. 25 candidates will be hired for this role. You can earn up to ₹18,000/month.

Note from the employer

We Are Giving A Free Jobs. Qualification: Graduate/Undergraduate Experience: Experience In Sales Atleast 1 Year With Proper Documents. Skill: Good Communication Skill Both Verbal N Written In English And Hindi Salary: 23K Ctc/ 18K Ctc Candidates Should Be Fluent In English, Hindi. Type : Outbound, Domestic, Inbound | Languages : Hindi, English

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Good English
• Freshers can apply
• Type: Outbound, Domestic, Inbound
• Languages: Hindi, English
• A calm under pressure, customer-first attitude

Compensation

You will be paid ₹13,000 – ₹18,000 per month.

What the job involves

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Position details

• Location: Hazratganj, Lucknow, Uttar Pradesh
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 25
• Employment type: Full time
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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