Customer Care Associate

Looking for a Customer Care Associate role in Sector 62 - Noida, Delhi? Chetana Rajiv Asekar (Subhadra Jobs Consultancy) is hiring now. The pay goes up to ₹20,000/month. No experience? You can still apply. There are 20 open positions.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Outbound, Inbound, Domestic, International | Languages : English

Salary

The salary for this role is ₹17,000 – ₹20,000 per month.

What the job involves

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.

Who can apply

• Open to freshers
• Education: 12th Pass
• Comfortable with Domestic, English, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic, International
• Languages: English
• A calm under pressure, polite attitude

Job details

• Work location: Sector 62 - Noida, Delhi, Delhi
• Job type: Full time
• Work type: Work from office
• Vacancies: 20
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Chetana Rajiv Asekar (Subhadra Jobs Consultancy).