Customer Care Associate

Start your next role as a Customer Care Associate with Chiccem Medical Pvt Limited in Khalpara, Siliguri. Salary is up to ₹10,000/month. There are 25 open positions.

In the employer’s words

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Type : Sales | Languages : English, Hindi

Salary

The salary for this role is ₹8,000 – ₹10,000 per month.

Who can apply

• Open to freshers
• Education: 12th Pass
• Comfortable with English, Hindi, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Languages: English, Hindi

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Quick facts

• Work location: Khalpara, Siliguri, West Bengal
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Vacancies: 25

Interested? Apply now on BetterJobs with your resume — Chiccem Medical Pvt Limited reviews applications regularly.