Customer Care Associate

Fusion Cx Limited has an opening for a Customer Care Associate based in Matigara, Siliguri. Freshers can apply. 30 candidates will be hired for this role. Salary is up to ₹17,850/month.

Note from the employer

Customer Care Executive. Languages : English

Day-to-day work

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English
• Basic English
• Freshers can apply
• Languages: English
• A calm under pressure, customer-first attitude

Pay and perks

You will be paid ₹13,000 – ₹17,850 per month.

Quick facts

• Job location: Matigara, Siliguri, West Bengal
• Job type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Fusion Cx Limited.