Customer Care Coordinator

Join Chirayu Natubhai Patel as a Customer Care Coordinator in Nigdi, Pune. You can earn up to ₹13,000/month. 30 candidates will be hired for this role. No experience? You can still apply.

In the employer’s words

Counseling Customers Follow Sops & Policies. Type : Outbound, Inbound | Languages : Bengali

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Bengali, Inbound and Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Bengali
• Someone polite and calm under pressure

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Pay and perks

You will be paid ₹12,000 – ₹13,000 per month.

Job details

• Location: Nigdi, Pune, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work mode: Office-based
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Chirayu Natubhai Patel reviews applications regularly.