Customer Care Coordinator

Start your next role as a Customer Care Coordinator with Sana Rica Foods in Bibwewadi, Pune. The pay goes up to ₹20,000/month. The team is filling 2 vacancies.

Note from the employer

Plan And Implement Marketing Strategies To Promote Products Or Services Effectively. Coordinate Campaigns, Monitor Performance, And Manage Budgets. Engage With Clients And Follow Up For Orders, Sample Approvals,Sample Submissions, To Meet Business Goals. 1 - 2 Years Experience Compulsory. | Presentation, Pricing, Selling

Candidate profile

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Good knowledge of Presentation, Pricing and Selling
• Good English
• 1 - 2 Years Experience Compulsory.
• Presentation, Pricing, Selling
• Someone customer-first and polite

What the job involves

• You will escalate complex cases to the right team within the SLA.
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Pay and perks

Compensation: ₹18,000 – ₹20,000 per month.

Quick facts

• Location: Bibwewadi, Pune, Maharashtra
• Openings: 2
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Click Apply to send your profile to Sana Rica Foods. It takes less than a minute.