Customer Care Coordinator

Looking for a Customer Care Coordinator role in Baner, Pune? DBS mintek Pvt Ltd is hiring now. 20 candidates will be hired for this role. You can earn up to ₹13,000/month.

Employer’s description

Resolving Customer Issues And Concern Efferently Ensuring High Customer Satisfaction. Languages : Marathi, Hindi, English

Your responsibilities

As a Customer Care Coordinator, your work will include:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Pay and perks

The salary for this role is ₹11,000 – ₹13,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• You are polite and calm under pressure

Quick facts

• Job location: Baner, Pune, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20
• Work mode: Office-based
• Employment type: Full time

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