Customer Care Associate

Join Cleanodry as a Customer Care Associate in Dwarka Sector 5, Delhi. Great for first-time job seekers. There are 3 open positions. Salary is up to ₹18,000/month.

In the employer’s words

Handle Customer Calls, Whatsapp & Online Inquiries. Convert Leads Into Confirmed Orders. Follow Up With New And Existing Customers. Resolve Customer Queries And Complaints Professionally. Coordinate With Store And Pickup/Delivery Teams. Update Orders And Customer Details In Crm. Languages : English, Hindi

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English and Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi
• A calm under pressure, polite attitude

Salary and benefits

The salary for this role is ₹15,000 – ₹18,000 per month.

Key responsibilities

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Job details

• Location: Dwarka Sector 5, Delhi, Delhi
• Timings: 10:00 AM - 07:00 PM | One Weekoff
• Work mode: On-site
• Openings: 3
• Interview timings: 11:00 AM - 7:00 PM | Monday to Saturday
• Job type: Full time

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