Chat Process Executive

Commivik Infosystem Private Limited is hiring a Chat Process Executive in Sector 62 - Noida, Delhi. Salary is up to ₹16,000/month. The team is filling 20 vacancies.

Note from the employer

Tata 1Mg Pharma-Chat*Salary: Ug 15K | Grad 16Kshift: M: 8Am To 8Pm | F: 8Am7Pmeligibility: V-4 And Abovefresher / Exp Both Can Apply. Type : Domestic, Inbound | Languages : Hindi, English

What the job involves

• You will resolve queries and complaints with patience and accuracy.
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Compensation

Salary: ₹15,000 – ₹16,000 per month, based on skills and experience.

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Hindi, English
• Someone calm under pressure and polite

Quick facts

• Job location: Sector 62 - Noida, Delhi, Delhi
• Openings: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Commivik Infosystem Private Limited.