Chat Support Executive

A new Chat Support Executive role is open at Commivik Infosystem Private Limited, Sector 62 - Noida, Delhi. There are 10 open positions. The pay goes up to ₹16,000/month. Great for first-time job seekers.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Malayalam, Kannada, Hindi, English

Pay and perks

The salary for this role is ₹12,998 – ₹16,000 per month.

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Skills: English, Hindi, Kannada, Malayalam
• Basic English
• Freshers can apply
• Languages: Malayalam, Kannada, Hindi, English
• You are patient and customer-first

What you will do

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Quick facts

• Work location: Sector 62 - Noida, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Employment type: Full time

Apply today and take the next step in your career with Commivik Infosystem Private Limited.