Customer Care Associate

Consummate Hr Consultants is looking for a Customer Care Associate to join its team in Sector 32 - Gurgaon, Delhi. The pay goes up to ₹21,000/month. 6 candidates will be hired for this role. No experience? You can still apply.

In the employer’s words

Walkin Interview. Languages : Tamil, Telugu, Malayalam, Bengali, Kannada

Key responsibilities

As a Customer Care Associate, your work will include:

• You'll handle inbound and outbound customer calls, chats or emails.
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Bengali, Kannada, Malayalam, Tamil and Telugu
• Basic English
• Freshers can apply
• Languages: Tamil, Telugu, Malayalam, Bengali, Kannada
• A calm under pressure, patient attitude

Compensation

Salary: ₹20,000 – ₹21,000 per month, based on skills and experience.

Position details

• Job location: Sector 32 - Gurgaon, Delhi, Delhi
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 6
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Consummate Hr Consultants.